A woman sits in front of a desktop computer, taking an online survey. The survey helps identify common benefits offered, pain points, salary ranges, how much time claims professionals put into their work and how they view the future of the industry. Photo: Andrey_Popov/Shutterstock.com

The claims industry workforce is ever-evolving, especially after the COVID pandemic drove many to reevaluate their careers, or even retire earlier than originally planned. The annual Claims Salary Survey, conducted by ALM Intelligence, a division of Claims' parent company, ALM, collects data that puts a finger on the pulse of where the claims industry stands today.

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Brittney Meredith-Miller

Brittney Meredith-Miller is assistant editor of PropertyCasualty360.com. She can be reached at [email protected].