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Thanks to the COVID-19 pandemic, technology has changed how lawyers serve insurers. The most notable is the adoption of Zoom for what was once in-person proceedings. Like it or not, more technological changes are on the horizon, complete with benefits and risks. Wise lawyers will consider how technology tools can improve the way they serve insurers.
A change did us good (mostly)
COVID has been awful, but it forced lawyers to stop resisting many technology aids. Some lawyers had resisted technology changes by claiming to be "old school." But that group has really become "no school" because technology changes improved collaboration and efficiency.
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