Insurance industry news from Capacity, Beazley, Deep Customer Connections and more. Photo: Shutterstock

Capacity acquired Denim Social and LumenVox. Capacity's support automation platform empowers teams to do their best work and deliver valuable customer experiences across channels. With the addition of Denim Social and LumenVox's products, the platform is charting a course to provide solutions that define the future of work and omnichannel customer engagement for its 1,900+ customers across numerous industries.

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