Depressed businessman with files stacked on a desk While having open and honest communication with your carrier will help you get more efficient, there are also several steps you can take within your agency to maximize your productivity. Photo: stokkete/stock.adobe.com

Digital transformation, we're told, will make agents more efficient. But if that's the case, why do so many agents today feel as if they're spending more time on data entry and less time building their businesses?

It's not a new problem. After all, the process of collecting pertinent data — from personal information and property details to coverage limits — has always been an essential part of an agent's job. But doing so has become even harder lately. As carriers embrace software platforms that streamline their intake processes, a larger burden falls on agents, who must navigate the quirks of multiple systems to find the best quote for their prospective insureds.

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.