A person holds their hands in a roof shape over a group of paper people, as though to protect them. With so many insureds looking for ways to cut costs – and potentially shopping for new carriers in an effort to do so – it's integral independent agencies find ways to stand out in the crowd. Photo: Photocreo Bednarek/Adobe Stock

According to the 2023 Independent Insurance Agent Survey produced by NU Property & Casualty and the National Association of Professional Insurance Agents (PIA), independent agencies saw an increase in agency production and gross income in the previous 12 months. Just over 25% of agents said their overall insurance production had increased by more than 10% during that period, and around 23% said their production increased 6% to 10%. Only around 15% of agents reported decreased production.

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Brittney Meredith-Miller

Brittney Meredith-Miller is assistant editor of PropertyCasualty360.com. She can be reached at [email protected].

Agency Management
Customer Experience