Colleague resource groups provide a platform for networking, mentorship and professional development, and can play a crucial role in fostering a sense of belonging and support for Gen Z employees within the insurance claims environment. Photo: fizkes/Adobe Stock
With the entrance of Generation Z (Gen Z or Gen Zers) into the workforce, companies are seeking innovative ways to engage and support these young professionals. Building a sense of community and offering targeted support can significantly enhance the development and retention of Gen Z employees, who as a generational group represent the shortest tenure in a company of just 27 months. Let's explore specialized programs and groups within the insurance claims environment that aim to foster community and provide support for Gen Z entrants. We will discuss the benefits of immersion programs, colleague resource groups and social sharing channels, along with examples and best practices.
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