A red toy car sits on top of a car insurance policy as someone signs it. Auto insurance costs increased 14.5% in February 2023, J.D. Power reports. (Credit: NATHAPHAT NAMPIX/Adobe Stock)

Auto insurance satisfaction rates remain unchanged from a year ago, but more customers are shopping for coverage, says the recently released J.D. Power 2023 U.S. Insurance Shopping Study. The 30-day average shopping rate for March 2023 was 13.1%, which is the highest rate since June 2021. The switch-rate for March trended similarly, with a 30-day average rate of 4.1% compared to the 3.4% average in 2021.

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Brittney Meredith-Miller

Brittney Meredith-Miller is assistant editor of PropertyCasualty360.com. She can be reached at [email protected].

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