Exactly what does an innovative insurance workplace look like in 2023? PropertyCasualty360 queried a cross-section of insurance business leaders to find out what they believe an innovative insurance workplace looks like in 2023. Their responses are illustrated in the slideshow above. In general, workers in 2023 are looking for employers who go above and beyond to boost employee mental health care and overall wellbeing. Today's workers also want to see employers elevate skills over degrees, institute flexible scheduling, foster hybrid digital and brick-and-mortar business interactions, and broadcast their environmental, social and governance (ESB) initiatives, according to a recent Forbes survey of human resources professionals. "Many of the changes which started during the pandemic were accelerated and have become permanent aspects of our working lives," writes Forbes contributor Jeanne Meister. In insurance, evolving workplace demands along with the need to close the talent gap and show off insurance organizations as attractive places to build lasting, fulfilling careers informed the makeup of 2023 PropertyCasualty360 Insurance Luminaries recognition program. |

Five categories to honor insurance innovation

Honorees in the 2023 PropertyCasualty360 Insurance Luminaries program will be those that shove off dated insurance-industry stereotypes and push for fresh thinking and practices around the most impactful issues of our time. This honor is rooted squarely in the P&C insurance world. It recognizes companies, individuals, teams, programs, practices and products that are modernizing and humanizing the P&C insurance business. There is no limit to the number of nominations each P&C insurance firm, company or vendor chooses to submit. Nominations are now open in the following categories: |

1. Technology Innovation — Honorees in this category are pacesetters who push insurance carriers, organizations, vendors, agencies and brokerages forward in terms of digitalization, modernization, and client and customer experiences.
2. Risk Management Innovation — Honorees in this category find fresh and inventive ways to address insurer and insured risks while fostering advanced thinking and action when it comes to risk-related communication and mitigation.
3. Coverage Innovation — Insurance reflects the world. As societies shift, so too should insurance options. Honorees in this category are furthering fresh approaches to protecting today's diverse policyholders.
4. Claims Innovation — Honorees in this category thoroughly understand the impact that a single claim can have on policyholder satisfaction. They foster progressive tools and practices to manage claims, and further fraud and claims mitigation.
5. Innovation in Workplace Culture — Honorees in this category know how to promote the insurance industry as a great place to build a career. They actively support current insurance professionals and are engaged in finding and training new insurance stars. They are vested in fostering satisfied employees through diversity and inclusion initiatives, health and wellness programming, Environmental Social and Governance (ESB) initiatives, community service and more.

How are honorees selected?

Honorees will be selected based on their scores in the following areas, with 0 being the lowest and 5 being the highest in each area, for a total of 25 possible points: |

1. How well has the nominee stated and achieved goals with regards to the nomination category? (0-5 points)
2. How impactful has the nominee been? (0-5 points)
3. How measurable is this impact, either in quantitative or qualitative results? (0-5 points)
4. How dedicated has the nominee been to furthering modernization and humanization in the P&C insurance business? (0-5 points)
5. What level of commitment has the nominee shown to the highest ethical standards as well as dedication to service and excellence? (0-5 points)

The nomination window has been extended to June 7, 2023. |

Honorees Will Receive

1. Recognition in the October 2023 issue of NU Property & Casualty magazine as well as online at PropertyCasualty360.com.
2. A formal press release along with social media and public relations guidance around promoting this honor.
3. The opportunity to purchase a badge for their website and business communications as well as more visible print and digital recognition within our publications.

Submit your nominations today! See also: |

• PropertyCasualty360 2022 Technology Innovation Honorees
• PropertyCasualty360 2022 Risk Management Innovation Honorees
• PropertyCasualty360 Luminaries 2022: DE&I Honorees
• PropertyCasualty360 Luminaries 2022: People, Planet Innovators