Keynote speaker Nick Tasler shares why change should be viewed as an opportunity for growth and not as a negative experience. Keynote speaker Nick Tasler shares why change should be viewed as an opportunity for growth and not as a negative experience. (Photo: P.Harman/ALM)

No one will dispute that the insurance industry has undergone significant changes over the last several years as it grappled with the pandemic and its impact on every aspect of business and daily life. However, some of the positive outcomes have been an expanded focus on innovation, the launch of the hybrid workspace, and the increased use and adoption of new technologies.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]

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