The carrier did pay for temporary housing for the residents. However, the carrier denied the portion of the claim involving pack out and storage of the residents' contents while repairs are being performed to allow access. The carrier states the residents are responsible for moving and storing their own contents. (Credit: vipman4/Adobe Stock) The carrier did pay for temporary housing for the residents. However, the carrier denied the portion of the claim involving pack out and storage of the residents' contents while repairs are being performed to allow access. The carrier states the residents are responsible for moving and storing their own contents. (Credit: vipman4/Adobe Stock)

We have a water loss in a three-story apartment building where a contractor broke a sprinkler in the attic. Water damage impacted all three floors (12 units), and the insurance carrier agreed to cover the damages including removing drywall, flooring and appliances etc., to allow access for repairs.

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Christine G. Barlow, CPCU

Christine G. Barlow, CPCU, is Executive Editor of FC&S Expert Coverage Interpretation, a division of National Underwriter Company and ALM. Christine has over thirty years’ experience in the insurance industry, beginning as a claims adjuster then working as an underwriter and underwriting supervisor handling personal lines. Christine regularly presents and moderates webinars on a variety of topics and is an experienced presenter.