AI is helping insurers handle the increased demand by eliminating the rote and manual work from their plates. With recommendations for autonomous claim payments and fraud avoidance, AI handles the high-volume low-value claims that are the frequent bottlenecks in claims processing. (Photo: Shapecharge/iStock)
Increasingly sophisticated schemes, inflation and a looming recession made 2022 a tough year for insurers — and we anticipate these challenges will only continue to shape the industry this year. However, future-focused insurers leveraging artificial intelligence (AI) solutions are adapting well in today's changing environment.
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