The insurance industry as a whole has learned to adapt and pivot across many different areas over the last several years thanks to the pandemic, but the claims space is one aspect where innovation and insurtech have played a critical role. From the first notice of loss to the investigations for a wide variety of claims, technology and innovation have expedited the communication and reporting processes, provided access for policyholders to report and follow their claims, and made aspects of the process easier for claims professionals and claimants. Among the challenges the industry faced in 2022, were supply chain issues, which increased the cost of property and auto claims, in particular, a talent shortage that prolonged repairs and reconstruction, increasingly strong weather events and the continuation of outrageous jury verdicts. We asked a variety of industry experts for their insights on what stood out to them about 2022 in the claims space and other areas, and what opportunities they found, and invited them to share their predictions on trends they anticipate in 2023. The slide show above features their assessment of 2022 and prognostications for 2023. (Responses have been edited for space.) Related: Three opportunities to spark business growth in 2023 Subrogation arbitration: Four trends emerging post-pandemic It's a wrap: Key issues insurers faced in 2022