Four employees sit at a table and listen as a fifth speaks to them. The companies that will do best in the upcoming months, the report says, are those who are truly committed to listening to employees and trying to understand their experiences and needs. (Photo: Fizkes/Adobe Stock)

A new report from Forrester suggests that companies looking forward to getting back to the good old days may have a long, futile wait ahead of them.

The "Future of Work" report, part of a larger series of predictions for the next year, finds that the current upheaval in the labor market is likely to continue through 2023, and a slowing economy will only make these disruptions worse. The report warns against over-reacting to the latest trends, and instead investing in policies that are supportive of employees. The employee relations findings support the larger points of the Forrester research: that employee and consumer trust will become more important in the coming year.

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.