One of the most significant changes over the last several years involves the percentage of companies that provide benefits. As costs increased, technology evolved and the pandemic affected how and where folks worked, one of the areas that has seen a consistent drop surrounds the benefits that companies provide. (Photo: kentoh/Adobe Stock)
Those who have worked for any time in the insurance industry understand the integral role they play in helping businesses, property owners, workers and others recover from a significant, covered event. Basically, nothing happens without some sort of insurance component and when a claim is filed, many still require the involvement of an adjuster, a claims manager or someone to help steer a claim of any complexity through the process from assessment to payment.
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Patricia L. Harman
Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]
