Insurance technology news from Mutual Benefit Group, Silverfort, LineSlip and more. (Credit: TippaPatt/Shutterstock)
SPLICE Software was selected as the out-of-the-box automated text integration for Duck Creek Technologies' customer, Mutual Benefit Group. Utilizing this technology directly within Duck Creek Claims, insurers can now better lead strategic communication programs, ensuring that customers are engaged and at ease.
Boost.ai partnered with CallMiner, provider of conversation intelligence that drives improved customer experiences and business outcomes. CallMiner empowers businesses to capture and analyze text and voice-based interactions, and paired with Boost.ai, organizations can glean valuable insights from every single customer conversation, including those with virtual agents.
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
