Online shopping.©William W. Potter - stock.adobe.com Online shopping is extremely convenient and can lead to more returns. (Credit: ©William W. Potter/stock.adobe.com)

In addition to roasted turkey, festive cheer and a jolly old man in a red-and-white suit, the holiday season also brings a host of challenges for small-business owners to navigate, including an increase in customers returning products they've bought or received from loved ones.

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Raychel Lean

Raychel Lean is ALM's Florida bureau chief, overseeing the Daily Business Review. Email her at [email protected] or follow her on Twitter via @raychellean.

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