Office people walking in and out of a laptop screen. Credit: Nuthawut/Adobe Stock. Finding the right software for any business takes a little research but it can save a company significant time and money in the long run. (Credit: Nuthawut/Adobe Stock)

The software small businesses implement can directly affect productivity, so it's in the interest of small and medium-sized business owners to know which ones are considered the most complicated to use.

ALM Small Business Adviser Logo. Courtesy photo. Join our LinkedIn group, ALM's Small Business Adviser, a space where small-business owners can gather to network, have discussions and keep up with the trends and issues affecting their industries.

Accounting software tool QuickBooks appears to generate the most confusion for users, as it was the most frequently searched.

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Raychel Lean

Raychel Lean is ALM's Florida bureau chief, overseeing the Daily Business Review. Email her at [email protected] or follow her on Twitter via @raychellean.