"If a technology requires a wholesale transformation just use it, it tends to not get used by the industry," Bill Pieroni, president and CEO of ACORD, tells PropertyCasualty360.com. "Even if it is a wonderful thing, you look at it and say 'I would have to change all the underlying business processes, the organization's capabilities and the technologies." (Credit: ivector/Shutterstock.com)
As new technologies are developed, they run through a curve: Emergence followed by a peak of excess expectations, which leads to a low period of disillusionment. For technologies that have lasting power, the period of disillusionment is followed by a build-up as more uses are realized. For top innovations, the final stop is mainstream adoption and an ongoing state of success.
Formally referred to as the Gartner Hype Cycle, Bill Pieroni, president and CEO of ACORD, see the curve a little differently.
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Steve Hallo
Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected]
