Headshot of Gallagher Bassett CEO Mike Hessling. "Surround yourself with people you admire, respect and trust, and you will find incredible career success. I have been incredibly fortunate to work with leaders who inspire me, challenge me and allow me to be myself, and it has made all the difference." (Photo: Gallagher Bassett)

As the chief executive officer of North America for Gallagher Bassett, Michael Hessling oversees the company's client relationship programs and the development of their carrier-related business initiatives. He joined the company in 2012, and has more than two decades of experience in the areas of finance, business and negotiating insurance disputes.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]