"We cannot expect different results if we continue to do the same thing over and over again," CRC Executive Vice President Emma Garner says of insurance-industry recruitment efforts and workplace cultural initiatives. (Photo: Tomertu/Adobe Stock) "We cannot expect different results if we continue to do the same thing over and over again," CRC Executive Vice President Emma Garner says of insurance-industry recruitment efforts and workplace cultural initiatives. (Photo: Tomertu/Adobe Stock)

At 19 years old, Emma Garner joined the insurance industry when she was hired as the first female broker by London-based brokerage Cooper Gay, where she placed U.S. catastrophe property reinsurance and wholesale business into the London market.

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