Insurance technology or insurtech has rapidly transformed over the last few years — spawning technology for every phase of the insurance process, as well as start-ups that changed how policyholders do everything from price and buy insurance coverage to how their claims are filed and paid. It created insurers like Lemonade, Next, Mosaic, CoverHound and Hippo that utilized technology in new ways to offer insurance coverage to policyholders.
The expectation was that insurtech would transform the insurance industry, which wasn't particularly well known for being on the cutting edge technologically. This would enable carriers to better serve policyholders and make the entire insurance process more transparent.
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Patricia L. Harman
Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]
