The saying "just because nobody complains doesn't mean that all parachutes are perfect" can be applied to insurance. For example, you may, unbeknownst to you, have policyholders who are unhappy with their coverage, rates, billing mode and claim experience. (Credit: Rawpixel.com/Shutterstock)
A successful insurance agent knows that after a policy is written the work is far from over. Once new business is on the books, it's important to ensure that it stays there come renewal time and, hopefully, for many years to come. After all, retention is how an insurance agency grows.
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