The insurance response to a flood
Insurance professionals want policyholders impacted by flooding to take a few key steps so that their flood claim can be processed expeditiously. The Roberts Insurance Group in Florida suggests that flood victims who have filed a claim and are awaiting an adjuster's visit take the following steps:
- Separate damaged property from undamaged property.
- Take photographs of all damaged property, including discarded objects, structural damage, and standing floodwater levels. Use care when doing so.
- Make a list of damaged or lost items and include their date of purchase, value and receipt, if possible.
- Place flooded items outside the home, if possible. Officials may require disposal of damaged items.
Advice from and for adjusters
Insureds should be aware that during a visit from an insurance adjuster, this person will:
- Examine your damaged goods and property to help determine your final payment for flood damages.
- Give you a Proof of Loss form. This document is your official claim for damages. It substantiates the insurance claim and is required before the National Flood Insurance Program (NFIP) can compensate your for flood damage. Complete, sign and return the Proof of Loss form to your insurance company within 60 days of the flood. Once you and your insurance company agree on the amount of damages, and they receive our completed and signed Proof of Loss form, they'll issue payment.
- Gas lines and accessories;
- Local sales tax;
- Overhead and profit;
- Remediation and cleanup;
- Subflooring;
- Exterior sheathing;
- Toilets and plumbing; and
- Sealer and paint.
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