As the head of claims for the Americas, Doroff wants companies to understand the coverage they're purchasing and the claims teams behind that coverage. (Photo courtesy of Mosaic Insurance)
Many things changed with the pandemic, and while numerous businesses closed or readjusted their operations, Mosaic Insurance launched in February 2021. The specialty insurer, headquartered in Bermuda, operated virtually for much of its first year. Unlike many legacy insurers using multiple programs, Mosaic is able to effectively utilize its state-of-the-art insurtech platform to quickly provide risk assessment and underwriting in cybersecurity, political risk, political violence, mergers and acquisitions, transactional liability, professional lines, financial institutions and environmental liability. The centerpiece of their portfolio is Lloyd's Syndicate 1609, which enables Mosaic to connect a worldwide network of underwriters.
Elissa Doroff is head of claims for the Americas and helps insureds navigate coverage through the various lines of insurance when they have a claim. Too often, a company may purchase a policy for a variety of reasons and not understand the coverage they have. "Companies need to understand the coverage they're purchasing and the claims team behind the coverage. They need to know who to call and they shouldn't meet them for the first time at the claim," explains Doroff.
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Patricia L. Harman
Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]
