Rising repair costs coupled with a labor and skills shortage are driving up claims costs for auto insurers, according to RSM, which reported prices to repair vehicles increased nearly 5% during March 2022. This is more than double the average of 2.3% that was seen from 2016-2019.
CCC Intelligent Solutions, Inc. reported that rising prices for replacement parts have accounted for more than half of the increase in average repair costs during the past five years. Additionally, the average number of replacement parts need per claim has grown steadily, from 8.4 parts per claim in 2011 to 12.6 per claim in 2021.
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