Research indicates many small businesses are interested in having insurers supplement policies by helping them prevent losses from happening in the first place or at least minimizing their impact. (Photo: iStock/ALM Media archives)
Many small-business insurance buyers gained an enhanced awareness of coverage gaps during the pandemic while also citing greater trust in the industry, a recent Deloitte Global survey revealed.
However, respondents also expressed a desire for more customized, adjustable policies and enhanced risk management services, and most are open to getting coverage through alternative providers.
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