Major insurance players like State Farm, Allstate and Nationwide have dedicated funding to acquisitions of insurtech companies and/or investments in insurtech startups. (Photo: Oulaphone/Adobe Stock)
It didn't take long at all for technology to raise the stakes on insurance providers' customer experience. Consider this: The ability to file an automotive claim with a smartphone camera, which was the stuff of fantasy not long ago, is now nearly ubiquitous across top carriers.
In today's marketplace, insurtech providers compete based on their ability to offer a solution that speeds up a customer process that was historically slow: How fast can we process the claim? How quickly can we assess the damage? How quickly can we get an answer?
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
