Communication is key to remote, hybrid worker contentment

Communication methods have changed during the pandemic, but annoying workplace jargon persists.

Working remotely during the pandemic opened up a whole new world of communication channels — for better or worse. For some, the number of meetings that “could have been emails” shot up, while others embraced the freedom to simply decline a calendar invite.

Not only did employers embrace the virtual meeting, but virtual messaging and message boards, too. And Slack, one of the leading business communication platforms, has been keeping a close eye on how our communication styles have changed.

“Formality can greatly impact how workplace comms are received,” the company noted in a recent press release. “This is important to consider in a hybrid work environment when leaders have had to rethink the way that employees communicate to be effective, productive and inclusive.”

The company recently surveyed remote and hybrid employees to find out just what’s working and what’s not. Among their greatest complaints? The persistence of workplace jargon. Instead, today’s workforce is trending toward a more informal communication style–emojis and all.

“They can be used like a visual code or shorthand to efficiently communicate the status of a project, approve workflows, celebrate achievements, and more,” Slack noted.

How else can companies adjust their communication strategies to drive productivity and collaboration? Check out the infographic:

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