In the business of insurance, it is key to prioritize the "four Ps" — price, product, process, and people. While all four drive business results, people are the most important. When you have the right people in the right environment and give them the right tools, you create an unstoppable team. (Credit: Andrii Yalanskyi/Adobe.Stock)
When I first entered the insurance industry as an underwriter four decades ago, I never imagined all the doors it would open for me. My father was a police officer. My brother and I were the first people in our family to graduate from college. I knew precious little about the business world, but I committed myself to learning as much as I could and I haven't stopped. At age 66, I'm still taking tests, earning continuing education credits and expanding my knowledge base.
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