The carrier side equivalent of making claims touchless for the insured is making claims touchless for the insurer — in other words, processing claims without any human intervention. (Credit: denisismagilov/stock.adobe.com) The carrier side equivalent of making claims touchless for the insured is making claims touchless for the insurer — in other words, processing claims without any human intervention. (Credit: denisismagilov/stock.adobe.com)

As the insurance world accelerates toward nearly universal adoption of digital technology for claims, underwriting and other important transactions, it places an increasing emphasis on digital media: photos, videos and even documents to process those transactions.

Recommended For You

Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader

Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:

  • Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
  • Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
  • Educational webcasts, white papers, and ebooks from industry thought leaders
  • Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
NOT FOR REPRINT

© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to asset-and-logo-licensing@alm.com. For more information visit Asset & Logo Licensing.