Nearly 90% of carriers are working to improve the home insurance buying experience and nearly 70% are doing so by making investments to change the buying process. (Credit: Daniel Berkmann/Adobe Stock) Nearly 90% of carriers are working to improve the home insurance buying experience and nearly 70% are doing so by making investments to change the buying process. (Credit: Daniel Berkmann/Adobe Stock)

A vast majority of insurance carriers, 93%, report that self-service apps are having a major impact on how business is done today as consumers can now lead inspections and take measurements on their mobile devices, according to a study by LexisNexis Risk Solutions.

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Steve Hallo

Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected]

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