Words of wisdom with James Quiggle. Chasing fraud required many extra hours at night and weekends, but Quiggle never lost sight of the value of spreading anti-fraud messages to consumers, policyholders and insurers. (Photo courtesy of J. Quiggle)

The world of fraud is constantly changing as new bad actors and creative scams emerge. Tracking fraudsters around the globe is no small task, and yet, James Quiggle, the former senior director of communications for the Coalition Against Insurance Fraud (the Coalition), handled that responsibility with grace, creativity and honor for more than 20 years.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]