Insurance agents fall into two categories concerning th quote-to-issue process: those who want self-service and those who want full service. (Photo: ESB Professional/Shutterstock)
Innovative carriers are up and running. They have a deep understanding of their customers. The top P&C insurance carriers know 98% of insurance agents consider ease of business critically important to their placement decision. We help them understand how effectively they are meeting their agents' needs and how they compare to their competitors.
Agents routinely tell us how specific carriers can improve ease of business to help them increase their client base. A key step in this process is quickly obtaining a competitive quote with coverage that properly protects their customers. Therefore, not surprisingly, many ease-of-business comments we see from agents focus on the quote process.
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