More carriers' performance ratings for 'ease of business' decreased in 2020 than those that improved their performance. (Photo: metamorworks/Shutterstock)
2020 was a year that many of us are happy to see in the rearview mirror. For the property & casualty industry, it presented large challenges. The pandemic required companies to transition to remote work quickly. We had to learn new processes and get used to communicating in new ways — less in person and more virtual. This transition was easier for some than others.
The increase in remote work environments had an upside. It freed some of us from time-consuming commutes, allowing us more flexibility with work-life balance. Productivity improved for many companies, leading some to plan to continue supporting remote work even when it is once again safe for more people to work in offices.
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
