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The Crash Course 2021 report from CCC Information Services Inc. (CCC) published on March 17 and offers numerous insights into topics such as how the coronavirus has affected the property & casualty industry, including auto insurance, trends to watch, how driving habits have changed, where new risks have emerged, and what's ahead for carriers, manufacturers and drivers.

Susanna Gotsch, an industry analyst at CCC, and Marc Fredman, their senior vice president and chief strategy officer, provide some details from the report in the latest Insurance Speak podcast. CCC has been providing data to the insurance industry for 26 years through the Crash Course report.

Initially, there were fewer accidents at the start of the shutdowns related to the pandemic. Instead of commuters on the road, delivery services and truckers were delivering food and other products to millions of people sheltering in place across the country. The number of accidents dropped, but the severity and cost of the accidents that did occur increased.

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Patricia L. Harman

Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]