"We're looking for people who are adventurous and willing to make their mark in the industry," says McCarthy. (Photo: Wikimedia)
While insurance has been around for centuries in some form, there are several newcomers to the space that are bringing fresh approaches to coverage, sales and claims processing. One of those leaders is Hippo Insurance, which now offers homeowners coverage in 33 states across the U.S.
Darin McCarthy. (Photo: Hippo Insurance) Darin McCarthy is the vice president of claims at Hippo and has spent 25 years in the insurance industry. He finds that that the emergence of the InsurTech industry is really pushing the industry forward, particularly in terms of customer interaction. "We're insuring people's most valuable assets," shares McCarthy. "While efficiency is key, striking a balance between technology and the human touch is also important. We are high-tech and high-touch. And that's why our claims department has real people on the line and our concierge team is the approach we're taking in the industry."
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Patricia L. Harman
Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]
