America's Claims Executive Virtual Forum prepares carriers for the future

As the world resembles the Groundhog Day movie, insurers are focusing on a post-COVID environment.

Insurers are entering into a new risk environment as businesses reopen amidst the pandemic. (Photo: alphaspirit/Shutterstock)

It’s been a year since companies shut down for the pandemic, moved to a virtual or hybrid work environment, and parents became full-time caregivers, teachers, cooks and more in addition to their day jobs. Like a bad Groundhog Day movie rerun, life has taken on a certain sameness – virtual meetings, blending the workday with home and school responsibilities, wearing masks if you venture out, social distancing, and buying clothes, groceries and other necessities online.

Insurers have had to constantly pivot to continue serving policyholders, implement policies to keep employees and customers safe, identify new risks and address hardening markets in some lines of insurance.

To help claims executives recognize and prepare for a host of risks, the multi-day America’s Claims Executive Virtual Forum on May 4-6 will address claims innovation, complex & specialty claims, and risk management.

Among the topics we’ll be discussing are the transition to a digitized world and the automation of claims, how carriers are using technology to identify and mitigate fraud, the complexities of cannabis claims, how an increased focus on the effects of climate change will affect insurers and the businesses they cover, how COVID-19 has impacted claims organizations, the increasing cybersecurity risks, and the forum with close with a look at rulings determining whether or not business interruption coverage applies to claims caused by the pandemic.

This virtual event will also provide plenty of opportunities to network with colleagues, explore solutions to a wide range of challenges facing the claims industry and a chance to hear about how claims professionals have navigated a range of new technologies in response to a dynamic and changing work environment.

Joining us will be executives from Zurich North America, Kemper Insurance, Next Insurance, Marsh, Texas Mutual, Tower Hill, Allianz, Lloyd’s of London, Everest Insurance and Erie insurance to drop a few names. This will be the 25th year for the ACE event (and it’s a little intimidating to think I’ve participated in a third of these conferences), but even as the conference has evolved to meet our industry’s needs, the one thing that hasn’t changed is our unwavering commitment to providing insights on the critical issues affecting claims professionals.

I truly hope that you will be able to join me at this event.

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