"Now the question is how to apply AI to make it end-to-end automation? Human resources could then be fully utilized in the handling of complex claims," Jose Guerrero, of Virtual Claims Services, Inc., said. (Credit: Travel mania/Shutterstock.com)
Although a spate of container-lost-at-sea incidents have occurred in the past few months, around 70% of ocean marine cargo claims have less than $10,000 in losses, according to Jose Guerrero, president of Virtual Claims Services, Inc., making the sector ripe for no-touch automation.
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
Steve Hallo
Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected]
