"When there is a complaint in this industry, from a therapy perspective, it is 'my therapist told me one thing, my doctor told me something else and I'm hearing something different from my case manager,'" said Brian Murphy, vice president of clinical services at Results Physiotherapy. (Credit: Tyler Olson/Shutterstock)

As one of the most common types of outpatient care needed following an on-the-job injury, and seen in 62% of workers' compensation claims, physical therapy programs benefit vastly from a collaborative approach, according to One Call.

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Steve Hallo

Steve Hallo is managing editor of PropertyCasualty360.com. He can be reached at [email protected]

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