XR refers collectively to virtual reality, augmented reality and mixed reality technology, all of which can be immensely helpful to insurance businesses. (Shutterstock)
It's clear that technology has helped businesses and people around the world adapt to life during the COVID-19 pandemic — with "remote" ways of working, connecting and general living affecting most everybody. Not only is technology enabling businesses and people to maintain and adapt in order to get through challenging times, but, equally so, there's a shift forward with the use of technology for innovative transformation to improve how things get done — call it an acceleration to the future.
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