Although some businesses will emerge on the other side of the COVID-19 pandemic looking like a shadow of their former selves — travel and hospitality being paramount among them — this year's Independent Insurance Agent survey indicates that insurance agencies are weathering the storm.
Just under half of survey respondents said their agency income increased in the last year, while 20.7% said it stayed about the same and about a third said they lost money in 2020. Becker continues: "Many agents are beginning to find that there are multiple effective ways to market, process business, establish trust and sell more policies. Crisis is a mother of invention, and we are seeing innovation play out as agents change and evolve more rapidly than anticipated." Keep reading... |
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Elana Ashanti Jefferson
Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].
