Over 4 million acres were consumed by wildfires this year, far surpassing the 2018 record of 1.8 million acres. (Photo: BennyMarty/Shutterstock)
It's been a long year for everyone, and insurers have been focusing on implementing new technology, serving their policyholders virtually and handling a wide variety of claims under the limitations dictated in part by the pandemic.
Part 1 of this series looked at the challenges COVID-19 brought to the claims industry and the second installment of this two-part series examines the impacts of the massive wildfires, an overly active hurricane season, and the riots that took place across parts of the country.
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Patricia L. Harman
Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]
