Man on a video chat. Turning on your web camera as opposed to having an audio-only meeting is a must for successful online collaboration. (Photo: insta_photos/Shutterstock.com)

From increasing levels of online purchases to reduced travel to a shift to work-from-home, the insurance industry, like most industries, has been and continues to be impacted by COVID-19.

Despite the pandemic, a recent survey of P&C insurers about switching to remote implementations found that when it comes to actual IT project delivery, 58% indicated they have "continued successfully," 22% of projects were "already remote," 11% have been "more productive," while only 9% were characterized as "delayed or strained." The show must go on, and insurers must adapt to the new normal by providing a paradigm that fully supports the virtual delivery of core system implementations. Here's how.

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