The COVID-19 pandemic has created countless challenges when it comes to workers' compensation, as each state has its own unique policy, according to Aclaimant's Michael Schultz. (Rawpixel/Shutterstock) The COVID-19 pandemic has created countless challenges when it comes to workers' compensation, as each state has its own unique policy, according to Aclaimant's Michael Schultz. (Rawpixel/Shutterstock)

Businesses across the country learned a lot from this year's sudden dive into the great work-from-home (WFH) experiment. They've had to embrace and master a range of new technologies and digital tools, as well as adapt their company cultures and communication strategies.

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Emily Payne

Emily Payne is director, content analytics for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.