The advent of the coronavirus has taken a particularly high toll on all segments of the travel and hospitality industries. As these businesses struggle to find new ways to safely serve their customers, it has also provided an opportunity for insurers to develop new products for businesses and provide critical insights to assist with managing these risks.
The latest edition of the Insurance Speak podcast series features Ben Howell, Chubb deputy head of accident and health, Asia Pacific, and John Thompson, Chubb's division president of international accident and health, discussing the different aspects of business travel and the role insurers can play in this new environment.
Thompson has spoken with numerous travel executives who shared that business travel will not return to previous levels. This will have a direct impact on the airlines since half of their revenues are derived from business travelers despite comprising only 10% of the total travelers. More passengers will also wait and book flights at the last minute as they monitor exposure numbers and local government regulations.
Recommended For You
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2025 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
Patricia L. Harman
Patricia L. Harman is the editor-in-chief of Claims magazine, a contributing editor to PropertyCasualty360.com, and chairs the annual America's Claims Event (ACE), which focuses on providing claims professionals with cutting-edge education and networking opportunities. She covers auto, property & casualty, workers' compensation, fraud, risk and cybersecurity, and is a frequent speaker at insurance industry events. Contact her at [email protected]
