Each year, the NU Property & Casualty and PropertyCasualty360.com team relishes the chance to comb through nominations and prepare profiles of our annual Agency of the Year Award winners.

The 2020 Agency of the Year Awards program and webcast are sponsored by Nationwide. The 2020 Agency of the Year Awards program and webcast are sponsored by Nationwide.

This year, a team made up of members of our editorial, sales and marketing and administrative departments weighed in to select our three winners. We are thrilled to honor JAG Insurance Group, C3 Risk & Insurance Services, and Insurance Express because of each agency's commitment to innovation, well-cultivated community connections, and devotion to client service.

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Elana Ashanti Jefferson

Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].

Heather A. Turner

Heather A. Turner is the managing editor of ALM's NU Property & Casualty Group. She can be reached at [email protected].

Danielle Ling

Danielle Ling is an experienced video journalist and business reporter. As associate editor, Danielle manages all multimedia and reports on industry news and risk-related coverage, managing all weather-related content. A University of Maryland and Philip Merrill College of Journalism alum, Danielle previously served as a video journalist for Verizon FiOS 1 News NJ, Push Pause. Connect with Danielle on LinkedIn or email her at [email protected].