The nomination deadline for the 2020 Agency of the Year Awards has been extended until noon Eastern Time on Friday, Sept. 4, 2020. (Shutterstock)
Dessert Insurance Solutions in Southern California built its business by forging strong community and carrier relationships. Continuity and hands-on client service are how Gordon Companies in New York City keeps its longtime customers happy. And AHT Insurance in Virginia cracked the longevity code by 'hiring carefully, trusting your people, and investing in talent.'
These three stories of independent insurance agency success from 2019's Agency of the Year award winners hint at the formula for keeping small insurance businesses afloat in the modern business world. But even big fish in the insurance industry will have unique tales to tell about how they navigated 2020's unprecedented financial and social challenges.
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Elana Ashanti Jefferson
Elana Ashanti Jefferson serves as ALM's PropertyCasualty360 Group Chief Editor. She is a veteran journalist and communications professional. Reach her by sending an e-mail to [email protected].
