For the first time in more than 20 years of studying auto insurance, J.D. Power found that customers prefer using company websites to insurance agents when it comes to purchasing insurance. (Photo: Shutterstock)
The insurance industry, like many others, is adopting intelligent, automated solutions that improve customer experiences, workforce efficiency, and the bottom line. In today's world, these capabilities are essential to continue operations without risking the health of both employees and customers.
Want to continue reading?
Become a Free PropertyCasualty360 Digital Reader
Your access to unlimited PropertyCasualty360 content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Breaking insurance news and analysis, on-site and via our newsletters and custom alerts
- Weekly Insurance Speak podcast featuring exclusive interviews with industry leaders
- Educational webcasts, white papers, and ebooks from industry thought leaders
- Critical converage of the employee benefits and financial advisory markets on our other ALM sites, BenefitsPRO and ThinkAdvisor
Already have an account? Sign In Now
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
