Survey: Financial services workers struggle the most financially from COVID-19

The TransUnion study also reveals that more than half of consumers will not be able to pay bills and loans in less than six weeks.

Exactly 51% of consumers surveyed said they have cut back on all discretionary spending. (Source: Shutterstock)

New TransUnion research reports that more than half of consumers said their household has been financially impacted by COVID-19 and that they will not be able to pay their bills and loans in less than six weeks.

What’s more, consumers with a member in their household who works in restaurants, financial services, manufacturing or retail are struggling the most financially.

According to TransUnion’s online survey of more than 2,000 adults, 69% of consumers indicated there is someone in their household who works in the financial services industry and was impacted by a job loss, reduction in work hours or loss of freelance work.

Precisely 77% of consumers said there is someone in their household who works in the restaurant/food services industry who has been financially affected by a job loss or reduction in hours because of the coronavirus crisis; and in manufacturing and retail, 68% of consumers said someone in their household who works in those industries has been impacted by COVID-19.

Exactly 51% of consumers said they have cut back on all discretionary spending, while 23% have reduced the amount of money they are socking away in their retirement and savings funds. Nearly one-fifth (19%) said they are delaying an auto purchase and 12% said they are placing on hold buying a home, according to the TransUnion survey.

About 19% of consumers have used their retirement savings to pay bills, while 18% said they have increased their usage of available credit.

More than 40% of consumers are concerned about their ability to pay credit cards while 26% said car payments, mortgage (23%), personal loan (20%) and student loan (15%).

Though more than 60% of consumers who identified as Gen X, millennials and Gen Z have contacted companies to discuss payment options, only 30% of baby boomers have done so.

Of the survey respondents with accommodations on loans, 32% said they would prefer a repayment plan to catch up gradually while making regular payments, 21% would prefer an extension on the loan accommodation for a few months and 18% would prefer to pay off all postponed payments with a lump sum.

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