The initial months of the pandemic offered telehealth it's a big break, with consumers opting to forgo in-person care in favor of virtual visits, and insurers changing how such visits are reimbursed. But will the trend continue? (Credit: fizkes/Shutterstock)
The COVID-19 pandemic has resulted in some positive shifts in the health care industry, among them the growth of telehealth. Despite its promises of convenient access and ease of use, such services have never managed to crack into the mainstream of health care services.
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Emily Payne
Emily Payne is director, content analytics for ALM's Business & Finance Markets and former managing editor for BenefitsPRO. A Wisconsin native, she has spent the past decade writing and editing for various athletic and fitness publications. She holds an English degree and Business certificate from the University of Wisconsin.
